Below is a list of frequently asked questions. If you have any questions that are not covered below, please feel free to contact us.
Question 1: How do we get our money?
Your guests can make contributions to your registry by cheque, bank transfer to your account or credit card through PayPal (this will require you to set up a PayPal account). We do not handle any payments ourselves, all payments are made directly to the registry owner by cheque, bank deposit or credit card (via PayPal). We will ask for these details when setting up your registry and your guests will be given very clear instructions on how to put money towards your registry.
Question 2: Our travel agent needs us to pay for our trip 30 days before our wedding / event, how will we do that?
There are a couple of approaches you can take to this. The first is to mention in your invitations (along with your travel registry website address) that you would appreciate it if contributions can be made 30 days prior to the event.
The second approach is to see if your travel agent will allow you to pay just a deposit, then pay the rest closer to your wedding / event day. You will find that most people will contribute to your registry well before your wedding.
Question 3: Are you affiliated with any travel agents?
No. We are not affiliated with any travel agents. Our service is simply to provide a means for your guests to contribute to your honeymoon - we are not involved in the booking of any travel.
Question 4: What if our travel is already booked?
No problem! You can still create an itemised registry with us and accept contributions from your event guests.
Question 5: What if our guests don't cover the full amount of our travel?
We tell people to expect that their full travel cost won't be covered by their guests. You need to be willing to contribute the outstanding amount for your honeymoon / holiday. As most travel agents require payment 30 days before travel, you will also need to be prepared to pay up front, then recover the costs through your guests' contributions.
Question 6: What about guests who don't have the internet?
We have found that the vast majority of event guests are internet enabled. However, for guests that may not have access to the internet, we recommend getting a family member or friend to help them out with making a purchase. They can still pay for it themselves by sending you a cheque.
Question 7: What is the full process of creating my travel registry?
The following steps will have you enjoying your dream trip in no time!
Step 1. Sign up
Just go to our sign up page, enter your details we will be in contact with you.
Step 2. Create your registry
This is the fun part - where you get to decide what your travel itinerary will consist of. You can create as many gifts as you like for people to buy. Some examples of gifts are:
- Flights (or parts of flights if they are too expensive)
- Entry to tourist attractions
- Romantic dinners
- Cocktails on the beach
The list is relatively endless - anything you want to do whilst travelling can be included! You can include text and images with your registry!
Step 3. Wedding invitations
Simply mention in your wedding or other event invitations that your guests can contribute to your travel registry by visiting your registry website (we will give you your registry address after you sign up - ie. https://www.travelregistry.com.au/demonstration).
Step 4. Guests buy gifts
When your guests visit your registry website, they can choose which gift(s) they want to purchase. They can leave their name and a special message if they want. After they have selected their gift(s), the gift will be marked as 'Bought' on the registry unless you have specified a quantity greater than 1 for the gift when you are setting up your registry. Gifts which you have given a quantity greater than 1 will be marked as ‘Bought’ on the registry once the total quantity that you have specified have been purchased. Payment is made directly to you (the registry owner) by cheque, bank transfer or PayPal if you have set it up (there are instructions on how to set up PayPal when you are building your registry) If you have PayPal set up, your guests can pay you using their credit card.
Step 5. Pay for your travel
Use the money that your guests have sent you to pay for your travel.
Step 6. Enjoy!
After the big event, all there is to do is relax on your dream trip paid for by your guests!
Question 8: I'm concerned about security, what measures are in place to protect me?
As we do not handle payments on our website, we don't need huge security. Sure, people can see your bank account number, but all they can do is deposit money into your bank account, so I'm sure you will agree that this isn't really a problem! Having said this, we do take security seriously - all of our registry data is hosted in enterprise data centres with auto-scale redundancy and we pay for fully maintained servers, meaning the latest security patches are always kept up-to-date.
Question 9: Are there any hidden fees or transaction fees for me or my guests?
No. The only charge is the $79 AUD signup fee (for our premium service). There are no additional fees charged by Travel Registry. If you decide to allow your guests to pay money to you using their credit card through PayPal – you (not your guests) will get charged a very small percentage of each payment, but this is a PayPal charge and if you don’t want to allow your guests to pay using PayPal, you can easily leave this functionality turned off when setting up your registry (it is turned off by default).
Question 10: Is it just for weddings / honeymoons?
No! As of November 2012, Travel Registry now caters for different registry types too - so if you are looking for a creative idea for a birthday, baby shower, Christmas or any other event - Travel Registry can help!
Question 11: Does your registry support gay marriage / same sex weddings?
Yes of course! In fact we have had a number of same sex couples use our registry system with very positive feedback.
Question 12: What currencies does Travel Registry support?
We currently support payments in Australian Dollars (AUD), Pound Sterling (GBP), New Zealand Dollars (NZD) and U.S. Dollars (USD). You can change the currency of your registry through the registry administration area.